Intercept X - Stop Automatic Updates

Question

Please can you confirm if there is any way we can stop automatic updates happening when it comes to the Intercept X software. We are using Sophos AV and Exploit prevention, it just seems to compete an update then most of the time, all machines need a reboot. 
 Some of the machines we are running this on, can not be interrupted unless there is a maintenance window. Does anyone have any ideas on how we can stop the automatic updates? 
 Thanks, 
 Will Janes.

Jainidhya · Accepted Answer

Hi Will, 
 
 As you have Sophos AV and Exploit Prevention meaning it would be managed from Enterprise Console. You can use the "Previous Recommended" subscription in your updating policy and apply it on the group of systems where you do not want to install AV or Intercept-X updates. 
 
 If it is Sophos Central, we do have controlled updates option available which will stop the AV and Intercept-X product updates. 
 
 I can understand that for Enterprise Console it is bit odd but using a Previous Recommended subscription is the only option to stop the updates. 
 
 DM me if you have any questions. 
 
 Regards, 
 JR

QC · Answer

Hello WJ, 
 I think that supplements - as opposed to software updates - aren't staged over an extended period, nevertheless it might not be "at the same moment". And anyway I haven't heard that this information is available somewhere (except perhaps with the dearest support option ...) . Unless your site is operated 7x24 you'd need the alert several days in advance to stop automatic updates. But then there would also be no IDE updates until you can reboot the machines - perhaps not an ideal solution. 
 Christian