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Sophos Central Endpoint Protection Web Control does not seem to work for youtube.com on Chrome

hi,

 

We have a Web Control policy in place for a device where all settings are manual and "block".

We also have youtube.com added in Website Management with a tag "youtube" that is then set to "block" on that policy.

Still we are able to browse to youtube on this device using Chrome. Using IE everything is blocked as intended. Chrome is up to date and without extensions.

Customer service said policy is configured correctly and that "client environment" is at fault.

Have anyone encountered this?

 

Regards,

JT



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