• Release Notes & News: Welcome to Sophos Endpoint Self Help Forum! What is Endpoint Self Help? - Update 16 May

    Sophos Endpoint Self Help (ESH) is a tool, which is part of the Central Endpoint, and a process how to do troubleshooting based on these results. The ESH tool identifies issues with the underlying technologies used by the Sophos Endpoint Agent and displays the results in a graphical interface. The technologies covered are

    1. System - display basic information about the Windows Operating system, which might be relevant for…
  • Release Notes & News: ESH - What's next - status 16 May - new release

    Hello!

    We had a bit of a timeout as our development was busy with several other things, which delayed the plans for ESH.

    But now the new version 1.3.23 has been released introducing troubleshooting help for Central Device Encryption. This will be a milestone in regards to troubleshooting Bitlocker issues, especially around Bitlocker activation. We have added a very thorough KBA explaining troubleshooting steps for almost…

  • Release Notes & News: Early Access Program Release: CryptoGuard for Disk and Boot Record Protection

    Description

    Intercept X CryptoGuard technology protects you from ransomware that encrypts your data. Now we are adding boot record and disk wipe protection to further defend your computer against tampering. Try the enhancements now as part of our Early Access Program to provide feedback

    Eligibility details

    Intercept X Disk and boot protection is available on Windows 7 and above

    How to enable the features

    This new feature…

  • Release Notes & News: ESH - What's next - status 24 Feb

    Version one - to be more precise version 1.2.76 - is out and deployed to all Central Windows Endpoints! Our first big milestone has been completed  

    The UI has not changed but we did some final changes under the hood to make it more reliable and to fix some bugs.

    We are slightly behind plan to include Heartbeat and Central Device Encryption. We might not be ready on time prior to our freeze period in March. In this case…

  • Release Notes & News: ESH - What's next? - status 31 Jan

    Excellent news!

    Our phase 1 has been completed successfully. 11.5.3 and with it ESH is released to all Central Windows Endpoints. In the past couple of weeks we worked on adding the missing functionality for version 1. It is ready and we currently test it internally. This is how version one will look like:

    Our plan is to make version 1 public mid February.

    The next two steps will be to include Heartbeat and Central Device…

  • Release Notes & News: ESH - What's next?

    Welcome back! This blog will inform you about our plans for ESH. You should see at least monthly updates throughout 2017.

     

    18 Jan 2017

    It happened! Yesterday we released 11.5.3 to a first group of customers and with it our ESH tool. Installation seems to work well. If we don't hear otherwise we'll continue to rollout during this and next week.

     

    10 Jan 2017

    ESH is in internal tests at the moment. We plan to pre…

  • Release Notes & News: Early Access Program Release: CryptoGuard for macOS

    Intercept X CryptoGuard technology is now available for early access program testing on macOS

    When Intercept X launched for Windows desktops in September, we heard a lot of requests for macOS. We're delighted to announce availability of the Early Access Program of our CryptoGuard anti-ransomware technology for Apple Mac computers.

    If you're already using Intercept X or have a Sophos Central account for a trial or to…

  • Release Notes & News: Intercept X mitigates Firefox & Tor Browser Exploit

    Firefox and Tor Browser, make sure you update your browsers. Read up on the latest exploit in the wild.

    Intercept X already protects you from this exploit (there is no audio for this video)

     https://youtu.be/iaK1_Srhs6Q