I have a windows 7 pro 64bit system and I cannot repair or remove the client. The install went fine but upon reboot I got a message that the services did not start. i am able to log into the PC just fine and encryption has not started (since the services cannot start). I tried uninstalling the client but get the message "Administrator rights are required to completely remove the Base Encryption components. Please re-run uninstallation as an administrator. (SGN#1512) Error: 5013". I am running the uninstall as administrator and this continues to fail. If i attempt to repair the installation I get another error about the local cache being corrupt. I had this problem on 2 other PCs as well. I cannot figure out what it is that is blocking the uninstallation and am now stuck once again. There was no hint to the issue upon installation either and everything looked fine.
I have not been able to find any kb articles or anything in the forum that seems to match this issue. Does anyone have a clue how to fix this issue? I've been on hold for support for quite a while now.
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