We currently have SafeGuard Server 7.0 and SafeGuard Management Center 7.0 installed at out site and several PCs are running SafeGuard Device Encryption. We are unable to get into the Management Center. When I login to the server and click on the Management Center application, it prompts me to select which security officer to login as (there is only one listed to pick from) and it wants password which I don't know.
This is also my first exposure to SafeGuard Disk Encryption. Is there an approach to restore access into the Management Center so that I can start familiarizing myself with it? Or, if I will need to blow it away and start over, can I please get guidance on how to safely remove the Device Encryption from (mainly) Windows 7 Pro laptops and desktops where it's currently installed, so that I can at least have a clean slate and start investigating how to properly deploy this solution?
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