Uninstalling Safeguard Client 6 from Windows 10

Question

Hi, 
 We have a site running Safeguard 6 (standalone mode) with the majority of laptops running Windows 7 which works fine. Recently we've installed Safeguard on a number of Windows 10 laptops which obviously only installs the Bitlocker component as Safeguard 6 isn't fully supported. 
 The issue we have is the recent Windows 10 updates crash and the error states this is due to the Safeguard client. I need to uninstall Safeguard to run the updates, but find that it won't let me. I get the 'Uninstallation is not possible because a policy does not allow it' message. 
 We have an uninstall policy which works with Windows 7 machines but it won't apply to the Windows 10 as I'm guessing the policy just isn't compatible. 
 Just wondering if there's any way around this before I wipe the laptops? 
 Many Thanks 
 Bri

MichaelMcLannahan · Answer

Yes - Create a uninstall package that contains policies (if you haven't already). I funnily enough mentioned this earlier today, but for machines that kept insisting the policy wouldn't allow removal despite having the removal package I created a package just for this. 
 
 Have you created an uninstall group/decrypt group yet? I can talk you through the whole process if you like but last resort is formatting and wiping and it shouldn't be needed!