Unable to login on sophos Central and failed to reset password

Hi Zeon Chan ,

Thank you for reaching out to the Sophos Community forum.

For account-related or authentication issues like this, you need to reach out to Customer Care. You can log in to the Support Portal and start a chat with them, or contact them via phone.

Support Portal: support.sophos.com/.../

Hotline numbers: docs.sophos.com/.../index.html

Thank you.

Thanks! But agents always not available.

Thanks! But agents always not available.

Hello Zeon,

Our Customer Care is Available 24/5 they are available to assist you when you reach them via char or by directly calling our hotline.