Data Control and DLP
Endpoint Security and Control
Sophos UTM 9
Tweets by SophosSupport
Sophos Network Threat Protection (NTP) fails at install with error code 0x80070057 when running the InstallSophosNTPLWF custom action.
Created: 1 Nov 2019
During the installation of NTP on Windows 7/2008, the Microsoft command line tool netcfg.exe is used to install the sophosntplwf driver. If this tool is unable to run correctly due to a system issue, the InstallSophosNTPLWF custom action will fail.
How do customers enrolled to Sophos AMSI Protection EAP receive support?
Created: 2 Oct 2019
The New Endpoint/Server Protection Features Early Access Preview community will be used to discuss issues (via EDR forum), provide feedback and share information and content throughout the EAP
Managed Threat Response (MTR) for Windows - Known Issues
Created: 13 Sep 2019
This article details the known issues for Managed Threat Response (MTR) for Windows
Central Windows Server - Reboot required following the Server Core Agent 2.2.6 release
Created: 10 Sep 2019
This article references the requirement to reboot following the installation of the Server Core Agent 2.2.6 release.
Sophos Central Endpoint: Another installation or update is in progress error
Created: 5 Mar 2019
Sophos Central Client installation fails with an error " Cannot install sophos endpoint while another product is being installed or updated" after the pre-check completes.
Sophos Central: Reject Network Connections Overview
Created: 1 Mar 2019
This article provides information on the reject network connections functionality in Sophos Central.
MER - Sophos Endpoint Defense
Created: 28 Feb 2019
This article describes the Minimum Escalation Requirements (MER) when escalating a Sophos Endpoint Defense case.
MER - Sophos Anti-Virus
Created: 25 Feb 2019
This article describes the Minimum Escalation Requirements (MER) when escalating a Sophos Anti-Virus case.
MER - Sophos Network Threat Protection
Created: 21 Feb 2019
This article describes the Minimum Escalation Requirements (MER) when escalating a Sophos Network Threat Protection case.
MER - Sophos Safestore
Created: 21 Feb 2019
This article describes the Minimum Escalation Requirements (MER) when escalating a Sophos Safestore case.