Data Control and DLP
Endpoint Security and Control
Sophos UTM 9
Tweets by @SophosSupport
RESOLVED Advisory: Sophos Central Admin-Maintenance Banner for the Central Update in the dashboard is not being displayed
Created: 8 Dec 2018
The maintenance banner in the Sophos Central Admin dashboard will not be displayed while performing scheduled updates to Central today.
Sophos Central Email: How to use Emergency Inbox in Sophos Central Self Service
Created: 7 Dec 2018
This article describes how to use Emergency Inbox in Sophos Central Self Service.
Sophos Central Partner Dashboard - Pushing Policy template stays in an "In Progress" status
Created: 6 Dec 2018
Partners may experience a failure in the Partner Dashboard after performing the action to Push their policy template, after refreshing the screen several times it remains at an "In Progress" status after some time.
Sophos Central Partner: Global Policies
Created: 5 Dec 2018
This article provides a brief overview of Global Policy for Partners in the Sophos Central Partner Dashboard. This will allow Partners to manage global settings and base policies for their managed customers.
Sophos Central Licensing - Product Evaluation Expiration Information and Warnings
Created: 5 Dec 2018
This article highlights the different types of warnings you may see in terms of virtual license expiration warnings
RESOLVED Advisory: Sophos Central Enterprise Dashboard - Users may experience Missing Sub-Estates in their Enterprise Dashboard
Created: 4 Dec 2018
Sub-Estates may be missing in the Enterprise Dashboard.
Sophos Central Partner: Role Based Access Control (RBAC)
Created: 1 Dec 2018
A brief overview of Role Based Access Control (RBAC) for Partners in the Sophos Central Partner dashboard
Sophos Central Admin and Central Partner Dashboard: Intercept X licenses are appearing unexpectedly after only installing Endpoint Protection
Created: 30 Nov 2018
This is being remediated and does impact any service or protection. Any licensing or credit issues will be corrected once this issue is resolved
Sophos Central Device Encryption: How to retrieve recovery keys
Created: 29 Nov 2018
This knowledge base article provides steps to recover the contents of a Central managed Bitlocker/FileVault encrypted device.
Partner Dashboard: Why is the company name blank in the 'Firewall Customers' section?
Created: 28 Nov 2018
There is a known issue/behavior seen when the Company name is missing under the first column 'Name and Details'. This can happen when a Partner is using a Firewall with an NFR (not for resale) license. It should show the Partners own company name.