Data Control and DLP
Endpoint Security and Control
Full disk encryption
Installer errors & information
Network Access Control (Compliance)
For Mac OS X
For Windows 95/98
For Windows NT
For Windows XP+
Dealing with malware
Sophos UTM 9
Tweets by SophosSupport
Sophos Endpoint: How to fully disable Sophos Web Protection
Created: 28 Feb 2012
Support may ask you to test disabling Sophos Web Protection when investigating a technical issue. This KBA provides instruction on how to do this to ensure that the LSP and WFP is completely disabled. These steps are for testing only and should be undone once the testing is complete.
Which account is used to cleanup malware?
Created: 7 Feb 2012
This article explains which account is used for cleanup depending on which feature of Sophos Anti-Virus has called the cleanup request.
Sophos Endpoint Security and Control: How to enable Tamper Protection
Created: 5 Dec 2011
This article shows you how to enable Tamper Protection when Sophos Endpoint Security and Control is first installed and applies to Sophos Endpoint Security and Control v10+ including Enterprise Console version 5+
Sophos Enterprise Console: How to configure Live Protection
Created: 5 Dec 2011
To take full advantage of Live Protection, check and enable its options from the console.
Possible interactions between 3rd party products and the Web Protection feature in Endpoint Protection 10.x
Created: 23 Nov 2011
Possible interaction between 3rd party products and the Web Protection feature in Endpoint Protection 10.x
How to prevent administrative accounts from stopping Sophos services
Created: 28 Sep 2011
This article explains how to create an Active Directory group policy to prevent administrators from stopping the Sophos Anti-Virus service.
Sophos Anti-Virus: Scanning "Memory" returned SAV Interface error 0xa0040202: Scan failed
Created: 12 Apr 2011
This article explains the error "Scanning "Memory" returned SAV Interface error 0xa0040202: Scan failed".
HIPS detections on exploitable applications
Created: 25 Jan 2011
This article explains what to do when you receive this response from SophosLabs about your file sample.
Sophos Endpoint Security and Control: How Sophos uses Microsoft Detours
Created: 20 Sep 2010
This article explains how Sophos Endpoint Security and Control uses Microsoft's Detours functionality.
Sophos Anti-Virus: How to authorize websites from Web Protection
Created: 7 Jul 2010
This article describes how to authorize a trusted site or put a workaround in place to allow regular website operation on your endpoints if problems occur.