Data Control and DLP
Endpoint Security and Control
Sophos UTM 9
Tweets by @SophosSupport
Sophos Mobile: The Android app does not use the language configured on my device
Created: 2 Jul 2019
This article describes an issue where the Sophos Mobile Control app is using a different language then the one currently configured on the device.
Sophos Mobile - Connection to LDAP server cannot be established due to LDAP signing requirement
Created: 28 Jun 2019
This article describes an issue where the Sophos Mobile server cannot connect to an LDAP server due to a group policy setting being enabled on the Domain Controller.
How to retrieve a Google+ ID for the Android Enterprise Factory Reset Protection
Created: 27 May 2019
This article describes how to retrieve a Google+ ID which can be used for the Android Enterprise Factory Reset Protection feature after the Google+ environment was disabled
Managing Android devices with Sophos Mobile after Google Cloud Messaging services withdrawal
Created: 23 Apr 2019
This article lists the consequences of Google deprecating and turning off the Google Cloud Messaging services on Android devices managed by Sophos Mobile.
Sophos Mobile Security for iOS - Available managed settings
Created: 16 Apr 2019
This article lists the available managed settings for Sophos Mobile Security for iOS
Sophos Mobile: Profile installation procedure change in iOS 12.2
Created: 27 Mar 2019
This article provides the new procedure to install a configuration profile which which is introduced with iOS 12.2.
Sophos Mobile 9.0 - After updating the server to version 9.0.2 iOS devices cannot synchronize email anymore
Created: 28 Feb 2019
After an update to version 9.0.2 iOS devices cannot synchonize email anymore if the internal EAS proxy is used. This article describes how to get email synchronization running again.
Sophos Mobile: Client activation fails for Apple DEP or auto-enrolled devices
Created: 20 Feb 2019
This article provides details about an issue regarding the failed activation of the Sophos Mobile Control app when enrolling an Apple DEP device or using the auto-enorllment feature
Removing Mobile Device Management profile possible on supervised devices
Created: 15 Feb 2019
This article explains the reason for an issue observed on supervised iOS device where the removal of the MDM profile is still possible even though the DEP profile should prevent it.
Sophos Mobile Security for iOS - Using the web filtering feature
Created: 15 Feb 2019
This article provides a procedure how to use the web filtering feature of Sophos Mobile Security for iOS