Data Control and DLP
Endpoint Security and Control
Sophos UTM 9
Tweets by SophosSupport
Sophos Mobile 9.6.3 - overview and application
Created: 9 Jun 2020
his article provides additional information about the Sophos Mobile 9.6.3 patch and the included fixes.
Sophos Mobile - How to update to version 9.6
Created: 29 Apr 2020
This article provides the procedure to update Sophos Mobile to version 9.6.
Sophos Mobile 9.6 - What's New
Created: 22 Apr 2020
This article lists the new features and changes introduced with Sophos Mobile 9.6
Sophos Mobile: On-premise migration to Sophos Central Mobile
Created: 14 Apr 2020
This article provides a high-level summary of the migration from Sophos Mobile on-premise to Sophos Mobile in Sophos Central. Links are provided to further articles with more detailed information.
Sophos Mobile as-a-Service - migration to Sophos Mobile in Sophos Central
Created: 14 Apr 2020
This article provides a high-level summary of the migration from Sophos Mobile as-a-Service (SaaS) to Sophos Mobile in Sophos Central. Links are provided to further articles with more detailed information.
Sophos Mobile - Could not request initial ActiveSyncId cache from SMC shown in EASProxy.log
Created: 7 Apr 2020
This article describes the root cause and solution for the warning message "Could not request initial ActiveSyncId cache from SMC" which can be found in the EASProxy.log of the standalone EAS Proxy.
Sophos Mobile - Windows 10 MDM account synchronization does not work and stops right after clicking on the Sync button
Created: 1 Apr 2020
This article describes an issue where sending a task to a Windows desktop device via Sophos Mobile immediately fails and performing a manual synchronization on the device itself immediately fails.
Sophos Mobile - Send message or sync tasks fails for Sophos Container managed device
Created: 26 Mar 2020
This article describes an issue which can occur if notifications for the Sophos Mobile app are disabled.
Sophos Mobile: Connecting to WPA Enterprise Wi-Fi does not work on Android 6 or 7 devices
Created: 16 Mar 2020
This article describes an issue where Android 6 or 7 devices cannot connect to an WPA Enterprise Wi-Fic while Android 8 or higher devices work without any issues.
Sophos Mobile 8.6 - Google discontinues specific Android Enterprise APIs
Created: 4 Mar 2020
Google announced End of Life for some APIs used by Sophos Mobile 8.6 or lower to manage Android Enterprise devices. This article describes what to do to make sure Android Enterprise device management continues to work.