Knowledge Base

This article describes how to automate the process of pattern update when multiple XG Firewalls are deployed in an air-gapped / physically isolated environment.

This article provides information about the authentication client type and its associated ID in the XG SQLite database.

Unable to login to SCFM. Error 404 page displayed after logging in.

After upgrading to SFOS v17.5, a few firewalls are in a hung state and booting into safe mode due to a dead Garner service. Rollback to the previous firmware will resolve this. This is to be resolved in SFOS v17.5.4 MR-4

This article describes what to do when the XG Firewall doesn't boot after re-imaging the device.

This article explains why ssod service shows as STOPPED in Control center when the XG Firewall is managed by Sophos Central Firewall Manager (SCFM).

This article describes how to to a site survey and emphasize its importance before deploying Access Points (AP).

This article describes how to implement a full Active/Active HA Sophos XG on Azure. The deployment makes use of the new Azure standard load balancer with its HA ports feature for outbound load distribution.

This article shows how to upload a file from the Sophos UTM or XG device to Sophos FTP server directly from the device.

This article describes the steps to restrict user login from specific machines using static IP mac mapping and login restriction.