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"Wanna" ransomware outbreak. Please see this Sophos article sophos.com/kb/126733 for advice on how to protect your organization. Immediate action recommended.
Issue The Sophos shield has a white-cross on a red-circle on it. When you check the Sophos AutoUpdate log (alc.log), it shows that the PureMessage updates are failing to install. For example:
Error: Installation of product PMSR failed
Note: before continuing with the procedure below, check that you are using the correct username.
Sophos product and version Sophos PureMessage for Microsoft Exchange 2.6.1, 3.0.0
Operating system Windows 2000/2003
PureMessage updates are failing to install. This may be due to a corrupt cache.
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