You are running Sophos Anti-Virus for Windows 2000+, with Application Control enabled. You have authorized Windows Live Messenger (WLM), but users find it is still blocked.
First seen in Sophos Endpoint Security and Control
Windows Live Messenger (WLM) requires MSN Messenger and hence both must be allowed.
You must authorize both Windows Live Messenger and MSN messenger if you want users to have access to WLM.
For more information on authorizing applications see the local product help or documentation.
Every comment submitted here is read (by a human) but we do not reply to specific technical questions. If you need technical support please post a question to our community. Alternatively for licensed products open a support ticket.