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One or more endpoint computers report to the Enterprise Console with the following error: 0000006e Updating failed because no update source has been specified
0000006e Updating failed because no update source has been specified
Within the Sophos AutoUpdate logs you will see the following message: Sophos AutoUpdate could not continue because no valid update locations were defined.
Sophos AutoUpdate could not continue because no valid update locations were defined.
First seen in Enterprise Console 4.5.0
The common cause is when the Sophos Update Manager (SUM) is not configured to download the required software package for the endpoint(s). In Enterprise Console the software subscription applied to the affected endpoints has no selected software to download.
When the endpoint receives the updating policy where no software package has been set the configuration will be blank. This will prevent Sophos AutoUpdate from updating successfully.
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