The Sophos Community will be offline for scheduled maintenance this Saturday, May 27th, at 13:00 UTC for approximately 1 hour. Apologies for any inconvenience caused.
"Wanna" ransomware outbreak. Please see this Sophos article sophos.com/kb/126733 for advice on how to protect your organization. Immediate action recommended.
When you use PureMessage for Windows/Exchange to add the disclaimer to your company emails, the disclaimer that is applied to plain text emails loses its correct formatting due to the removal of line breaks. This occurs in both incoming and outgoing email.
This issue is caused by an option found in recent versions of Microsoft Outlook, called 'Remove extra linebreaks'. It only seems to affect plain text emails.
Every comment submitted here is read (by a human) but we do not reply to specific technical questions. If you need technical support please post a question to our community. Alternatively for licensed products open a support ticket.