SophosZap is a last resort command line clean up tool focused on uninstalling Sophos Endpoint products to revert a machine to a clean state. To uninstall we strongly recommend that you use the standard product uninstaller first. Only use SophosZap when all other uninstall options have failed, as SophosZap uses heuristics trying to identify Sophos components on potentially partial information and that carries additional risks.
The following sections are covered:
Applies to the following Sophos products and versions SophosZap
SophosZap can remove problematic setups involving:
SophosZap will stop running if incompatible products are discovered, you will need to manually remove these products before proceeding.
Incompatible products include the following:
Before running SophosZap, please be aware that additional reboots other than those mentioned below may be required. Ensure you monitor the output from the tool carefully to ensure you follow the requested actions.
Reboot and re-execute
If after running SophosZap and you are still unable to remove your Sophos products, please follow the below steps:
INFO : Reboot will be required. An update remains in progress
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