Sophos Central Endpoint and SEC: Computers fail/hang on boot after the Microsoft Windows April 9, 2019 update. Please follow knowledge base article 133945
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Sophos is aware that starting today (June 5th) a limited amount of customers have reported detections of CXmail/OleDl-AF. This detection is affecting Office documents (e.g. Excel, Word) that have macros and are being sent via email.
The CXmail/OleDl detection is designed to identify malicious office documents that are sent via email, a recent change to this detection has caused some false positives to occur. A fix for this was published at 11:14 UTC June 5th in the identity: rans-flr.ide.
If you are experiencing this issue please ensure your Sophos products are using the latest update: Sophos products: How to check if the product is up to date
Applies to the following Sophos product(s) and version(s) Sophos Endpoint/Server and Email products.
The issue has been resolved.
If you are still experiencing issues please check your Sophos product is up to date: Sophos products: How to check if the product is up to date
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