When a user accesses the server application via WAF and edits the details, the changes made will not be saved. This article describes the workaround in order to resolve this issue when details are not being updated in the server via WAF.
Note: The provided workaround may or may not work depending on the backend system. Some backend systems do not follow the existing HTTP/HTML standards and therefore the said issue can occur. Contact Sophos Technical Support for further assistance.
The following sections are covered:
Applies to the following Sophos products and versions Sophos Firewall
The backend serves an invalid HTML that the HTML parser in WAF is not able to handle.
Disable HTML rewriting globally.
If disabling the Rewrite HTML is not possible because it would break the site, configure an exception to disable HTML rewriting for the edit URL.
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