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"Wanna" ransomware outbreak. Please see this Sophos article sophos.com/kb/126733 for advice on how to protect your organization. Immediate action recommended.
There are two different troubleshooting scenarios in which you might not be able to see computers in Enterprise Console:
Note: If you have disabled any of the features below for security or other reasons, you should install manually, from a list, or from a script.
These are the main reasons that you may not be able to see computer(s) on the network in Enterprise Console when you are trying to deploy Sophos Anti-Virus.
Once computers have been installed, they will remain in Enterprise Console until deleted. If a computer that you expect to be displayed is not displayed, in the Enterprise Console tool bar, click 'Find'.
Every comment submitted here is read (by a human) but we do not reply to specific technical questions. If you need technical support please post a question to our community. Alternatively for licensed products open a support ticket.