This knowledge base article lists the licenses and the associated components that you will receive when you migrate your existing Sophos or Cyberoam product and license directly to the Sophos XG Firewall. Our aim is to provide a license that is similar to what you have now in terms of features and, in most cases, the expiry date will be maintained (except BasicGuard, see details below).
The following sections are covered:
This process only applies to upgrading the license on an existing Cyberoam or SG appliance and does not cover the transfer of a license from one appliance to another. For example, transferring a license from an SG series appliance to an XG series appliance is currently not supported.
Anyone with an eligible Cyberoam or Sophos appliance can convert that appliance to run Sophos Firewall OS (SF-OS). The license migration is available for paid-for licenses only (i.e. paid for appliances or subscriptions) – if you have free licenses such as UTM Home or partner licenses, you need to apply for a new license.
If you want to try out SF-OS on your appliance first with the option to roll-back to your previous license, select the option to install a 30-day trial of FullGuard. FullGuard enables you to convert your existing Sophos or Cyberoam UTM license to an XG Firewall license at any point during the 30-day period. Once you select the full migration option, there is no option to roll-back to the UTM 9.X license.
You get the following when you migrate to the new Sophos XG Firewall license:
*Note: Base Firewall (comprising Firewall, VPN, Wireless) is included with all new licenses. EnterpriseGuard and FullGuard include Enhanced Support (24x7). If you have Enhanced Plus Support and want to renew it when you also have the EnterpriseGuard or FullGuard bundles, you need the Enhanced to Enhanced Plus Upgrade RENEWAL SKU which acts as an add-on to Enhanced Support.
NOTE: * Base Firewall (comprising Firewall, VPN, Wireless) is included with all new licenses.
All of the above include Enhanced Support.
The licensing model for Software/Virtual firewalls running SF-OS is based on a maximum number of cores and maximum amount of RAM that SF-OS will utilize instead of being licensed by the number of Users/IPs. When you upgrade, you will get a different size of license depending on the license size you start with as listed below:
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Every comment submitted here is read (by a human) but we do not reply to specific technical questions. For technical support post a question to the community. Or click here for new feature/product improvements. Alternatively for paid/licensed products open a support ticket.