The Sophos Community will be unavailable from 13:00 to 18:00 UTC this Saturday, October 1st for upgrades. Stay tuned to our Twitter account @SophosSupport for updates.
All Sophos customers are provided with a username and password, which are supplied on their license schedule. Depending on when your license schedule was issued, you may have one or two sets of credentials printed on the schedule.
The credentials supplied are required:
If you are not a Sophos customer, visit our product pages to download evaluation versions of our software. You will be granted temporary access to the software for evaluation purposes.
Login to your MyUTM Licensing Portal and also see article: How to upload a license file to a Astaro Security Gateway/Sophos UTM.
If you have one set of product credentials on your license schedule
If you have two sets of product credentials on your license schedule
Small Business customers should use their single set of credentials to obtain both anti-virus and anti-spam updates. Enterprise customers should use credentials as follows:
On PureMessage servers managed by Enterprise Console:
For standalone PureMessage servers:
To download the latest versions of PureMessage for upgrading:
PureMessage for UNIX and associated documentation is not available for download from the Sophos website. Please contact your local sales office for further information.
The SAV Interface Developers Toolkit is available from the OEM section. You can apply for a username and password there.
Every comment submitted here is read (by a human) but we do not reply to specific technical questions. If you need technical support please post a question to our community. Alternatively for licensed products open a support ticket.