Configuring VPN Remote Access for the first time on your Sophos XG Firewall? Check out this useful Community post!
Advisory: Sophos XG Firewall - Antivirus service stopped due to failed pattern update. Please visit this KBA for the latest updates
This knowledge base article provides information on the retirement of network security hardware products (Sophos SG UTM, XG Firewall, Wireless, RED) and software support.
The following sections are covered:
General hardware support policy for Sophos UTM, SG, XG series appliances, Sophos Access Points, and RED devices:
Important note: New software releases may not include support for any product which has already reached its end-of life date. By continuing to use end-of-life hardware, you could run the risk of interruptions in the correct functioning of your network and your overall connectivity. In some scenarios, this could affect also your compliance status. Your local Sophos partner or sales team will be happy to help you plan for your next hardware refresh.
AP Series Lifecycle Milestones: Please see the following blog article for further details Lifecycle Announcement: End-of-Sale AP Series Indoor Access Points
For details on the Sophos UTM and XG Firewall Software Support Policy please refer to the Sophos SG UTM & XG Firewall Lifecycle Policy
Sign up to the Sophos Support SMS Notification Service to get the latest product release information and critical issues.
Every comment submitted here is read (by a human) but we do not reply to specific technical questions. For technical support post a question to the community. Or click here for new feature/product improvements. Alternatively for paid/licensed products open a support ticket.