Customers are unable to log onto Sophos Central Admin and Sophos Home. Sophos is investigating and more updates will be provided ASAP.
In the AVRemove.log file you see the following error mentioning 'GetTimeDateStr':
Sophos Anti-Virus software detector - Version 188.8.131.52 Copyright (C) 2003-2008 Sophos Limited. All rights reserved. Traceback (most recent call last): File "AVRemoveW.py", line 12, in ? File "CompetitorRemoval\AVDetectRemove.pyo", line 262, in avDetectRemove File "CompetitorRemoval\LogHelper.pyo", line 54, in FAILURE File "CompetitorRemoval\LogHelper.pyo", line 58, in GetTimeDateStr ValueError: (22, 'Invalid argument')
First seen in Sophos Anti-Virus for Windows 2000+ 10.2.7
The computer's date and time settings are incorrect.
Check the computer's date and time settings are correct. Generally they should be synchronized with the domain controller or main network server.
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