Sophos Central Endpoint and SEC: Computers fail/hang on boot after the Microsoft Windows April 9, 2019 update. Please follow knowledge base article 133945
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This article provides information on the retirement of Sophos management consoles, Endpoint & Server products and PureMessage. To find out more about the retirement of supported platforms and operating systems, see the Related Information section at the bottom of this article.
We recommend that you use the latest versions of all products in order to benefit from the best available protection.
Retirement is when all urgent software fixes, protection updates and support will end. The date shown is the last date for support. Generally there will be no software changes made in the preceding three months. For example, a retirement date of 30 June 2013 will have the last software engine update in late March /early April 2013. Protection updates (e.g., IDE files) will continue to be provided until 30 June 2013.
Maintenance is when feature development of Sophos Anti-Virus for these operating systems will end.
Retirement is when no help or assistance will be available from Sophos Support staff, the product may continue to work but we will no longer test upgrades.
Maintenance: once a new version of SEC is released it will be supported until the date shown in the table, supported means that Sophos Support staff will assist customers who are using that version of SEC with the setup and use of that version. If there is a later version of SEC available and you are experiencing issues our suggested solution might be to upgrade to the latest version available. Compatibility with newly-released operating system and database service packs, libraries, etc is not normally provided to older versions of SEC, updates to items such as SQL and .NET will only be tested with the most recent version of SEC.
We do not normally produce patches/updates for older versions of SEC once a new version has been released. For all versions of SEC that are not retired we will test the upgrade to the latest version released.
Please see the article Possible upgrade paths for Sophos Enterprise Console for details about the available upgrade paths for Sophos Enterprise Console.
An overview of our endpoint lifecycle policy can be found in article Sophos Endpoint Lifecycle Policy commencing July 2013 and information on end of life for fixed AV version is available in End of life for Sophos Anti-Virus fixed version packages.
†Support for 10.0 was extended to give ongoing support for Windows 2000 and Itanium.
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