Installation of SafeGuard Enterprise for Windows on MacBook Pro/ MacBook Air/ Mac Pro/ iMac, running Windows 7 Boot Camp fails with the following error: Error 5017. Incompatible hardware configuration detected. Please contact Sophos support.
Error 5017. Incompatible hardware configuration detected. Please contact Sophos support.
Known to apply to the following Sophos product(s) and version(s) SafeGuard Device Encryption
Operating Systems Windows 7 (Mac OS X v10.7 Lion or Mac OS X v10.6 Snow Leopard and the Boot Camp 3.1 Update)
Cause SafeGuard Enterprise Device Encryption requires hardware that provides BIOS support. As MacBook / Pro MacBook Air / Mac Pro / iMac do not support BIOS but EFI only, SafeGuard Enterprise cannot be installed on those devices.
The installation of SafeGuard Enterprise on MacBook Pro/ MacBook Air/ Mac Pro/ iMac hardware aborts in a controlled way due to a flag in the POA configuration file.
SafeGuard Enterprise for Windows does not support the installation on MacBook Pro/ MacBook Air / Mac Pro/ iMac machines and cannot be installed in a Boot Camp environment. This restriction is valid until explicitly stated otherwise in the SafeGuard Enterprise for Windows documentation.
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