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"Wanna" ransomware outbreak. Please see this Sophos article sophos.com/kb/126733 for advice on how to protect your organization. Immediate action recommended.
Sophos Update Manager popup error mentioning Base64Decode returned false.
Base64Decode returned false
This issue can occur when the Sophos database has been moved and/ or the private store for the updating credentials is not available
First seen in Enterprise Console 4.0.0
Attempt to click through the error and re-enter the update credentials into the Sophos Update Manager's (SUM) configuration via the console | 'Update Managers' view menu. This should resolve the issue.
If the above does not work, remove 'Sophos' as a Source from the Update Manager configuration, hit OK on any warnings when saving the configuration. Then close the console and restart the Management service and SUM service. Upon re-opening the console, the SUM configuration wizard will appear and from here you can re-enter the update credentials.
WARNING: The process above may cause unwanted version upgrades. Be careful if you are on a strict on version control.
Finally, if you are still having problems please see article 111415.
Sophos Agent logs show...
24.03.2010 12:15:33 06FC E SDDM:SCAPI threw an exception: Failed to connect to the SUM host: connection was refused 24.03.2010 12:15:33 155C I SDDM adapter loaded ... 24.03.2010 12:15:43 06F0 E SDDMA::GenerateStatusReport: ParseNewXMLConfig (presumably) on the *SUM configuration* threw an ObscurityException!: Base64Decode returned false
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