Dear Sophos Team
Good Day
My Name is Mohd Siddiqui we are one of your platinum partner with a Very huge list of SOPHOS UTM 9 Customer List as you are forcing us to promote XG and XGS in
the market without Proper Migration Tool to migrate the configuration from SOPHOS SG (UTM 9) to XG or XGS (SFOS 19X) formal small to medium customer we are
doing it from scratch but due to lots of limitation in XG ot XGS we are facing difficulties to do this migration manually
LIST OF THINGS WHERE ARE FACING ISSUES
First Difference is due to INTERFACE and ZONE Mode where we can't Disable any Interface unless we loose all the configuration by choosing ZONE as NONE
STATIC ROUTES - CAN'T CREATE ROUTES BY THEIR NAMES ONLY IP'S AND NO GROUP BASE ROUTING NEED TO CREATE ROUTES ALL MANUALLY BY
SINGLE SINGLE ROUTES
NO IMPORT EXPORT FOR RULES OR HOSTS OR IP'S AT ONE GO NEED TO CREATE ALL ONE BY ONE
CAN'T ADD EXISTING HOST AS CENTRALIZED LIKE SOPHOS UTM 9
CAN'T ABLE TO ADD MULTIPLE HOST WHILE CREATING A DNAT RULE FOR SOURCE NEED TO CREATE ANY OR ONE OF THE SOURCE NETWORKS THEN NEED TO ADD IT MANUALLY BY DNAT SERVER ASSISTANCE
AND MANY I CAN'T RECALL ALL NOW AT ONE TIME
IT IS GETTING VERY HARD TO CONVINCE THE CLIENT TO UPGRADE THE HARDWARE WITH THIS LIMITATIONS
I AM GIVING YOU A RECENT LAST WEEK EXPERIECNE OF ONE OF OUR CUSTOMERS WHO IS USING SOPHOS FROM ASTARO TIME WHEN HE SAW THIS KIND OF LIMITATION HE SIMPLY REFUSED TO UPGRADE TILL HE GET AN UPDATE FROM THE SOPHOS TEAM ON
THE MIGRATION TOOL FROM SOPHOS FOR MIGRATION OF SOPHOS UTM 9 TO SFOS
IS JUST A SIMPLE WASTE OF TIME OUT OF 100% ONLY 5% TO 10% OF CONFIGURATION CAN BE MIGRATED THATS IT
DUE TO THIS WE MIGHT LOSE LOTS OF CUSTOMERS AND BUSINESS
SO AT LEAST PLEASE PROVIDE A GOOD MIGRATION TOOL THAT CAN MAKE THINGS EASIER BEFORE THE CUSTOMER REALISES THE MISSING POINTS
PLEASE PLEASE UPDATE ON THIS IT'S A VERY GENTLE AND KIND REQUEST
Added TAGs
[edited by: Raphael Alganes at 2:05 PM (GMT -8) on 8 Jan 2024]
