Latest EAP version when connecting to SSL VPN shows OpenVPN Service is not running

Latest EAP version when connecting to SSL VPN shows OpenVPN Service is not running even though it is running in the services console. When I try to open the VPN log it opens IE but says the page cant be displayed. Already restarted the computer. This is a Windows 8.1 laptop, it seemed to install correctly but maybe something is still broken there