FEEDBACK - no network graph since CM maintenance

Hi,

the data is shown in the table under the network graph window, but no graph. I have tried changing the viewing range from 24 to 1 to 8 hours but no update,

 

Ian

Parents
  • Hi Ian,

     

    There is a known issue for the report not generated at first. As a workaround, we suggest to reload the page and it starts working. Can you please try that and let us know if it still doesn't work?

     

    Regarding the stacked area chart, when data generated is having nearly the same timestamp, it gets loaded in one line on Y-Axis. We already have it reported and planned for fixing sooner.

    Please let us know if that's not the issue you are seeing with the stacked area chart.

     

    Thanks,

    Pankti

  • Hi Pankti,

    I have tried all of your suggestions and some other ideas, but even after XG V18 EAP3 still no graph.

    I will wait until the next release, not as if I have any option.

    Ian

     
    V18.0.x - e3-1225v5 6gb ram on 4 port MB with 2 x APX120 - 20w. 
    If a post solves your question use the 'This helped me' link.
  • Hi Ian,

    Thank you for trying the options. 18.0.0.255 is out.

    If you try with that, and it still doesn't work can you please help with the following details?

    SFOS:

    * Messages in /log/garner.log

    * When you pass traffic, presence of files in /var/.centralreporting directory

    And email_id you have used to register on Central?

    Thanks,

    Pankti

  • Hi Pankti,

    my previous post was after I had installed v18.0.0.225 (EAP3).

    I will check the logs as requested and update this thread.

    Ian

     
    V18.0.x - e3-1225v5 6gb ram on 4 port MB with 2 x APX120 - 20w. 
    If a post solves your question use the 'This helped me' link.
  • Hi Pankti,

    SFOS, you mean the Sophos licence?

    there are a number of very long records in garner.log. Would you like a zip copy?

    There is no centralreporting directory in /var.

    ian r morehouse at bigpond com

    Ian

     
    V18.0.x - e3-1225v5 6gb ram on 4 port MB with 2 x APX120 - 20w. 
    If a post solves your question use the 'This helped me' link.
Reply
  • Hi Pankti,

    SFOS, you mean the Sophos licence?

    there are a number of very long records in garner.log. Would you like a zip copy?

    There is no centralreporting directory in /var.

    ian r morehouse at bigpond com

    Ian

     
    V18.0.x - e3-1225v5 6gb ram on 4 port MB with 2 x APX120 - 20w. 
    If a post solves your question use the 'This helped me' link.
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