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False-positive alerts being received for loss of connectivity to Sophos Central Manager and Sophos XG Firewalls being managed.
Applies to the following Sophos product(s) and version(s)Sophos XG FirewallSophos Central Manager
This is a minor issue and may cause a flood of email alerts to your inbox stating the firewall has lost connection to Central and then a few seconds later another alert letting you know that the connection was restored.
This has been reported to development and is under investigation under NR-4953
Please contact support and reference this KB article.
This article will be updated when information becomes available.