QuickBooks Updates failing

I've got a client whose QuickBooks updates fail on an XG125 with XG OS 17.0.3 MR-3 unless we disable http scanning and IDS on the firewall rule. The firewall and web filter do not log any denies. I've also seen some odd behavior with streaming installs of Office 365 and Dropbox on this same firewall. 

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  • My exception is now broken, was working until a couple weeks ago.

    2020:08:06-10:20:34 httpproxy[16299]: id="0002" severity="info" sys="SecureWeb" sub="http" name="web request blocked" action="block" method="GET" srcip="X.X.X.X" dstip="X.X.X.X" user="" group="" ad_domain="" statuscode="416" cached="0" profile="REF_DefaultHTTPProfile (Default Web Filter Profile)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="0" request="0xd0e18e00" url="http://qb28fgocdsp.quickbooks.com/ud/355051"

     

    ^([A-Za-z0-9.-]*\.)?quickbooks\.com/

     

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  • My exception is now broken, was working until a couple weeks ago.

    2020:08:06-10:20:34 httpproxy[16299]: id="0002" severity="info" sys="SecureWeb" sub="http" name="web request blocked" action="block" method="GET" srcip="X.X.X.X" dstip="X.X.X.X" user="" group="" ad_domain="" statuscode="416" cached="0" profile="REF_DefaultHTTPProfile (Default Web Filter Profile)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="0" request="0xd0e18e00" url="http://qb28fgocdsp.quickbooks.com/ud/355051"

     

    ^([A-Za-z0-9.-]*\.)?quickbooks\.com/

     

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