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QuickBooks Updates failing

Ed Rubin
over 3 years ago

I've got a client whose QuickBooks updates fail on an XG125 with XG OS 17.0.3 MR-3 unless we disable http scanning and IDS on the firewall rule. The firewall and web filter do not log any denies. I've also seen some odd behavior with streaming installs of Office 365 and Dropbox on this same firewall. 



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  • +6 over 3 years ago

    I had a similar problem. I added the following under Web->Exceptions as a URL Pattern Matching exception:

    ^([A-Za-z0-9.-]*\.)?intuit\.com/
    ^([A-Za-z0-9.-]*\.)?payroll\.com/
    ^([A-Za-z0-9.-]*\.)?quickbooks\.com/
     
    And skip checks for:
    HTTPS Decryption
    Malware and Content Scanning
     
    Regards,
    Gary
  • 0 over 1 year ago in reply to GaryChancellor

    at least for SG you need these lines with the additional HTTPS part.

    ^https?://([A-Za-z0-9.-]*\.)?intuit\.com/
    ^https?://([A-Za-z0-9.-]*\.)?payroll\.com/
    ^https?://([A-Za-z0-9.-]*\.)?quickbooks\.com/

     

    XG may need it also but this solved the issue on SG

    with the lines originally recommended it did not work.

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  • 0 over 1 year ago in reply to GaryChancellor

    at least for SG you need these lines with the additional HTTPS part.

    ^https?://([A-Za-z0-9.-]*\.)?intuit\.com/
    ^https?://([A-Za-z0-9.-]*\.)?payroll\.com/
    ^https?://([A-Za-z0-9.-]*\.)?quickbooks\.com/

     

    XG may need it also but this solved the issue on SG

    with the lines originally recommended it did not work.

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