Problem Sophos-Connect, but SSL-VPN-Client works fine

Question

Hi there, we have a problem accessing our softphone with the Sophos Connect Client (IPSec). But it works with the Sophos SSL Client! 
 The Sophos Connect and SSL users are in one subnet (10.168.130.0). The LAN is 192.168.130.0. 
 Does routing still have to be set? 
 A ping from the LAN to the SSL VPN client works. No ping to the Sophos Connect client. 
 I also created a support ticket, but unfortunately I haven't received adequate help here since mid-December. 
 Does anyone know the problem? 
 We use SFOS 18.0.4 MR-4 
 many Greetings 
 Martin

LuCar Toni · Accepted Answer

You should not use the same subnet range for both services. This can result to issues. Please use different subnet ranges. Both services are combined behind VPN zone, so you can use the zone VPN in firewall rules.

Admin TSK · Answer

Thank you very much ... after creating a new subnet it actually works. It's a shame that the direct Sophos support couldn't help me.

LuCar Toni · Answer

Thats not the point. He wrote: The Sophos Connect and SSL users are in one subnet (10.168.130.0) 
 There is currently no limitation in GUI to have IPsec and SSLVPN in the same subnet. This could eventually lead to issues in the backend, if both uses the same backend.

Problem Sophos-Connect, but SSL-VPN-Client works fine

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