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internal mail server no longer working

Hi,

I have used Sophos internal mail server to mail me a config backup since March 2019 but I have just noticed I have not had one for months. I logged onto my server and when I sent a test email I get an error asking me to check my logs but I cannot see anything in the logs at all?

Not sure where to go with this as I cannot see what the problem is?

Thank you

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0 Martyn Campbell over 3 years ago
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0 LuCar Toni over 3 years ago in reply to Martyn Campbell

Can you share your Notification settings?

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0 Martyn Campbell over 3 years ago in reply to LuCar Toni

Hi Thank you, yes here is the config screen
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0 LuCar Toni over 3 years ago in reply to Martyn Campbell

Can you check your CLI?

https://docs.sophos.com/nsg/sophos-firewall/18.0/Help/en-us/webhelp/onlinehelp/nsg/sfos/concepts/LogFileDetails.html

applog.log should cover some information while trying to send a test mail.

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0 Martyn Campbell over 3 years ago in reply to LuCar Toni

Hi, I can only see acpid.log I cannot see applog.log?
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0 emmosophos over 3 years ago in reply to Martyn Campbell

Hello Martyn,

Are you looking under /log/ directory in the XG?

Regards,

Emmanuel (EmmoSophos)

Technical Team Lead, Global Community Support
Sophos Support Videos | Product Documentation | @SophosSupport | Sign up for SMS Alerts
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0 emmosophos over 3 years ago in reply to Martyn Campbell

Hello Martyn,

Are you looking under /log/ directory in the XG?

Regards,

Emmanuel (EmmoSophos)

Technical Team Lead, Global Community Support
Sophos Support Videos | Product Documentation | @SophosSupport | Sign up for SMS Alerts
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