Advisory: Support Portal Maintenance. Login is currently unavailable, more info available here.
I have a problem with importing a certificate (pfx) into Sohpos XG [SFVH (SFOS 18.0.4 MR-4)].
I have a LetsEncrypt certificate which covers 3 domains including wildcards for the domains in the SAN list.The certificate is in PFX format (private key + fullchain cert). When I import (upload) the pfx file intothe system everything works fine (green confirmation). The cert is added to the store but "Authority" shows a red cross insteadof a green checkmark. This results in the certificate not available for Web-Publishing rules.
If I import the same certificate (pfx) into XG 18.0.3 MR3 everything is fine and I can use it for Web-Publishing.
The LetsEncrypt certificates trust chain is
DST Root CA X3 -> R3 -> mydomain.org
So what's the problem here ? What's the difference between MR3 an MR4 ?When I check CA certstore of the MR4 system I can see that both chain members
- DST Root CA X3- R3
exist in the store.
So this is weird.
suggest you start a support case while you wait for Sophos support on the forum.
Can I do this ? I am a Home/Free user.