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My Sophos XG210 (SFOS 18.0.3 MR-3) shows that Avira AV pattern is not updated since 2020/12/14. Sophos AV is updated.
What's going on? Is it a problem with my firewall or is it global?
Updates status:
Pattern
Current version
Available version
Last successful update
Status
Avira AV
1.0.412546
-
14:42:36, Dec 14 2020
Success
Sophos AV
1.0.16368
02:43:36, Dec 16 2020
Thank you.
Hi All,As of now issue is under investigation with Dev team with ID NC-66996. I will update here once we have further update from Dev team.
The same problem with Avira AV update.
Same on my Sophos XG - SFOS 18.0.3 MR-3.Avira AV -> 1.0.412546 -> 13:16:47, Dec 14 2020Sophos AV -> 1.0.16371 -> 09:18:52, Dec 17 2020
what does 2020-12-13 09:54:13 PM: avd still loading signature mean?
2020-12-14 12:57:14 PM: New avira4 inc udate successfully done2020-12-14 04:27:56 PM: Got the lock for updating savi (savi_16345-16365.tar.gz)2020-12-14 04:27:56 PM: applying incremental update update2020-12-14 04:27:56 PM: updating /sdisk/savi/engine signatures2020-12-14 04:27:57 PM: updating /sdisk/savi/vdl signatures
2020-12-13 03:52:12 PM: New avira4 inc udate successfully done 2020-12-13 04:06:51 PM: Got the lock for updating avira (avira_412515-412535.tar.gz) 2020-12-13 04:06:51 PM:Applying incremental update for avira 2020-12-13 04:06:53 PM: avd still loading signature 2020-12-13 04:06:55 PM: avd still loading signature 2020-12-13 04:06:57 PM: avd still loading signature 2020-12-13 04:06:59 PM: avd still loading signature 2020-12-13 04:07:01 PM: avd still loading signature 2020-12-13 04:07:03 PM: avd still loading signature 2020-12-13 04:07:05 PM: avd still loading signature 2020-12-13 04:07:07 PM: avd still loading signature 2020-12-13 04:07:09 PM: avd still loading signature 2020-12-13 04:07:11 PM: New avira4 inc udate successfully done 2020-12-13 09:53:56 PM: Got the lock for updating savi (savi_16361-16362.tar.gz) 2020-12-13 09:53:56 PM: applying incremental update update 2020-12-13 09:53:56 PM: updating /sdisk/savi/engine signatures 2020-12-13 09:53:57 PM: updating /sdisk/savi/vdl signatures 2020-12-13 09:53:58 PM: avd still loading signature 2020-12-13 09:54:00 PM: avd still loading signature 2020-12-13 09:54:02 PM: avd still loading signature 2020-12-13 09:54:05 PM: avd still loading signature 2020-12-13 09:54:07 PM: avd still loading signature 2020-12-13 09:54:09 PM: avd still loading signature 2020-12-13 09:54:11 PM: avd still loading signature 2020-12-13 09:54:13 PM: avd still loading signature 2020-12-13 09:54:15 PM: avd still loading signature 2020-12-13 09:54:17 PM: avd still loading signature 2020-12-13 09:54:19 PM: avd still loading signature 2020-12-13 09:54:21 PM: New savi incremental update successfully done 2020-12-14 12:08:52 AM: Got the lock for updating avira (avira_412517-412537.tar.gz) 2020-12-14 12:08:52 AM:Applying incremental update for avira 2020-12-14 12:08:55 AM: avd still loading signature 2020-12-14 12:08:57 AM: avd still loading signature 2020-12-14 12:08:59 AM: avd still loading signature 2020-12-14 12:09:01 AM: avd still loading signature 2020-12-14 12:09:03 AM: avd still loading signature 2020-12-14 12:09:05 AM: avd still loading signature 2020-12-14 12:09:07 AM: avd still loading signature 2020-12-14 12:09:09 AM: avd still loading signature 2020-12-14 12:09:12 AM: avd still loading signature 2020-12-14 12:09:14 AM: avd still loading signature 2020-12-14 12:09:16 AM: New avira4 inc udate successfully done 2020-12-14 12:23:52 AM: Got the lock for updating avira (avira_412518-412538.tar.gz) 2020-12-14 12:23:52 AM:Applying incremental update for avira 2020-12-14 12:23:54 AM: avd still loading signature 2020-12-14 12:23:56 AM: avd still loading signature 2020-12-14 12:23:58 AM: avd still loading signature 2020-12-14 12:24:00 AM: avd still loading signature 2020-12-14 12:24:02 AM: avd still loading signature 2020-12-14 12:24:05 AM: avd still loading signature 2020-12-14 12:24:07 AM: avd still loading signature 2020-12-14 12:24:09 AM: avd still loading signature 2020-12-14 12:24:11 AM: avd still loading signature 2020-12-14 12:24:13 AM: avd still loading signature 2020-12-14 12:24:15 AM: New avira4 inc udate successfully done 2020-12-14 06:10:51 AM: Got the lock for updating avira (avira_412538-412539.tar.gz) 2020-12-14 06:10:51 AM:Applying incremental update for avira 2020-12-14 06:10:53 AM: avd still loading signature 2020-12-14 06:10:55 AM: avd still loading signature 2020-12-14 06:10:57 AM: avd still loading signature 2020-12-14 06:10:59 AM: avd still loading signature 2020-12-14 06:11:01 AM: avd still loading signature 2020-12-14 06:11:03 AM: avd still loading signature 2020-12-14 06:11:05 AM: avd still loading signature 2020-12-14 06:11:07 AM: avd still loading signature 2020-12-14 06:11:09 AM: avd still loading signature 2020-12-14 06:11:11 AM: New avira4 inc udate successfully done 2020-12-14 06:25:52 AM: Got the lock for updating avira (avira_412520-412540.tar.gz) 2020-12-14 06:25:52 AM:Applying incremental update for avira 2020-12-14 06:25:53 AM: avd still loading signature 2020-12-14 06:25:55 AM: avd still loading signature 2020-12-14 06:25:57 AM: avd still loading signature 2020-12-14 06:25:59 AM: avd still loading signature 2020-12-14 06:26:02 AM: avd still loading signature 2020-12-14 06:26:04 AM: avd still loading signature 2020-12-14 06:26:06 AM: avd still loading signature 2020-12-14 06:26:08 AM: avd still loading signature 2020-12-14 06:26:10 AM: avd still loading signature 2020-12-14 06:26:12 AM: New avira4 inc udate successfully done 2020-12-14 06:40:52 AM: Got the lock for updating avira (avira_412521-412541.tar.gz) 2020-12-14 06:40:52 AM:Applying incremental update for avira 2020-12-14 06:40:53 AM: avd still loading signature 2020-12-14 06:40:55 AM: avd still loading signature 2020-12-14 06:40:57 AM: avd still loading signature 2020-12-14 06:40:59 AM: avd still loading signature 2020-12-14 06:41:01 AM: avd still loading signature 2020-12-14 06:41:04 AM: avd still loading signature 2020-12-14 06:41:06 AM: avd still loading signature 2020-12-14 06:41:08 AM: avd still loading signature 2020-12-14 06:41:10 AM: avd still loading signature 2020-12-14 06:41:12 AM: New avira4 inc udate successfully done 2020-12-14 09:25:53 AM: Got the lock for updating avira (avira_412522-412542.tar.gz) 2020-12-14 09:25:53 AM:Applying incremental update for avira 2020-12-14 09:25:56 AM: avd still loading signature 2020-12-14 09:25:58 AM: avd still loading signature 2020-12-14 09:26:00 AM: avd still loading signature 2020-12-14 09:26:02 AM: avd still loading signature 2020-12-14 09:26:04 AM: avd still loading signature 2020-12-14 09:26:06 AM: avd still loading signature 2020-12-14 09:26:08 AM: avd still loading signature 2020-12-14 09:26:10 AM: avd still loading signature 2020-12-14 09:26:12 AM: avd still loading signature 2020-12-14 09:26:15 AM: New avira4 inc udate successfully done 2020-12-14 10:11:51 AM: Got the lock for updating avira (avira_412524-412544.tar.gz) 2020-12-14 10:11:51 AM:Applying incremental update for avira 2020-12-14 10:11:53 AM: avd still loading signature 2020-12-14 10:11:55 AM: avd still loading signature 2020-12-14 10:11:57 AM: avd still loading signature 2020-12-14 10:11:59 AM: avd still loading signature 2020-12-14 10:12:02 AM: avd still loading signature 2020-12-14 10:12:04 AM: avd still loading signature 2020-12-14 10:12:06 AM: avd still loading signature 2020-12-14 10:12:08 AM: avd still loading signature 2020-12-14 10:12:10 AM: avd still loading signature 2020-12-14 10:12:12 AM: avd still loading signature 2020-12-14 10:12:14 AM: New avira4 inc udate successfully done 2020-12-14 10:12:43 AM: Got the lock for updating savi (savi_16362-16363.tar.gz) 2020-12-14 10:12:43 AM: applying incremental update update 2020-12-14 10:12:43 AM: updating /sdisk/savi/engine signatures 2020-12-14 10:12:45 AM: updating /sdisk/savi/vdl signatures 2020-12-14 10:12:46 AM: avd still loading signature 2020-12-14 10:12:49 AM: avd still loading signature 2020-12-14 10:12:51 AM: avd still loading signature 2020-12-14 10:12:53 AM: avd still loading signature 2020-12-14 10:12:55 AM: avd still loading signature 2020-12-14 10:12:57 AM: avd still loading signature 2020-12-14 10:12:59 AM: avd still loading signature 2020-12-14 10:13:01 AM: avd still loading signature 2020-12-14 10:13:03 AM: avd still loading signature 2020-12-14 10:13:05 AM: avd still loading signature 2020-12-14 10:13:07 AM: avd still loading signature 2020-12-14 10:13:09 AM: New savi incremental update successfully done 2020-12-14 12:26:51 PM: Got the lock for updating avira (avira_412544-412545.tar.gz) 2020-12-14 12:26:51 PM:Applying incremental update for avira 2020-12-14 12:26:54 PM: avd still loading signature 2020-12-14 12:26:56 PM: avd still loading signature 2020-12-14 12:26:58 PM: avd still loading signature 2020-12-14 12:27:00 PM: avd still loading signature 2020-12-14 12:27:02 PM: avd still loading signature 2020-12-14 12:27:04 PM: avd still loading signature 2020-12-14 12:27:06 PM: avd still loading signature 2020-12-14 12:27:08 PM: avd still loading signature 2020-12-14 12:27:10 PM: avd still loading signature 2020-12-14 12:27:12 PM: avd still loading signature 2020-12-14 12:27:14 PM: New avira4 inc udate successfully done 2020-12-14 12:56:52 PM: Got the lock for updating avira (avira_412526-412546.tar.gz) 2020-12-14 12:56:52 PM:Applying incremental update for avira 2020-12-14 12:56:53 PM: avd still loading signature 2020-12-14 12:56:55 PM: avd still loading signature 2020-12-14 12:56:58 PM: avd still loading signature 2020-12-14 12:57:00 PM: avd still loading signature 2020-12-14 12:57:02 PM: avd still loading signature 2020-12-14 12:57:04 PM: avd still loading signature 2020-12-14 12:57:06 PM: avd still loading signature 2020-12-14 12:57:08 PM: avd still loading signature 2020-12-14 12:57:10 PM: avd still loading signature 2020-12-14 12:57:12 PM: avd still loading signature 2020-12-14 12:57:14 PM: New avira4 inc udate successfully done 2020-12-14 04:27:56 PM: Got the lock for updating savi (savi_16345-16365.tar.gz) 2020-12-14 04:27:56 PM: applying incremental update update 2020-12-14 04:27:56 PM: updating /sdisk/savi/engine signatures 2020-12-14 04:27:57 PM: updating /sdisk/savi/vdl signatures 2020-12-14 04:28:00 PM: avd still loading signature 2020-12-14 04:28:02 PM: avd still loading signature 2020-12-14 04:28:04 PM: avd still loading signature 2020-12-14 04:28:06 PM: avd still loading signature 2020-12-14 04:28:08 PM: avd still loading signature 2020-12-14 04:28:10 PM: avd still loading signature 2020-12-14 04:28:12 PM: avd still loading signature 2020-12-14 04:28:15 PM: avd still loading signature 2020-12-14 04:28:17 PM: avd still loading signature 2020-12-14 04:28:19 PM: avd still loading signature 2020-12-14 04:28:21 PM: avd still loading signature 2020-12-14 04:28:23 PM: New savi incremental update successfully done 2020-12-15 03:18:57 PM: Got the lock for updating savi (savi_16365-16366.tar.gz) 2020-12-15 03:18:57 PM: applying incremental update update 2020-12-15 03:18:57 PM: updating /sdisk/savi/engine signatures 2020-12-15 03:18:58 PM: updating /sdisk/savi/vdl signatures 2020-12-15 03:19:01 PM: avd still loading signature 2020-12-15 03:19:03 PM: avd still loading signature 2020-12-15 03:19:05 PM: avd still loading signature 2020-12-15 03:19:07 PM: avd still loading signature 2020-12-15 03:19:09 PM: avd still loading signature 2020-12-15 03:19:11 PM: avd still loading signature 2020-12-15 03:19:13 PM: avd still loading signature 2020-12-15 03:19:15 PM: avd still loading signature 2020-12-15 03:19:18 PM: avd still loading signature 2020-12-15 03:19:20 PM: avd still loading signature 2020-12-15 03:19:22 PM: avd still loading signature 2020-12-15 03:19:24 PM: New savi incremental update successfully done 2020-12-15 06:19:55 PM: Got the lock for updating savi (savi_16366-16367.tar.gz) 2020-12-15 06:19:55 PM: applying incremental update update 2020-12-15 06:19:55 PM: updating /sdisk/savi/engine signatures 2020-12-15 06:19:56 PM: updating /sdisk/savi/vdl signatures 2020-12-15 06:19:57 PM: avd still loading signature 2020-12-15 06:20:00 PM: avd still loading signature 2020-12-15 06:20:02 PM: avd still loading signature 2020-12-15 06:20:04 PM: avd still loading signature 2020-12-15 06:20:06 PM: avd still loading signature 2020-12-15 06:20:08 PM: avd still loading signature 2020-12-15 06:20:10 PM: avd still loading signature 2020-12-15 06:20:12 PM: avd still loading signature 2020-12-15 06:20:14 PM: avd still loading signature 2020-12-15 06:20:16 PM: avd still loading signature 2020-12-15 06:20:19 PM: avd still loading signature 2020-12-15 06:20:21 PM: avd still loading signature 2020-12-15 06:20:23 PM: New savi incremental update successfully done 2020-12-16 01:36:58 AM: Got the lock for updating savi (savi_16367-16368.tar.gz) 2020-12-16 01:36:58 AM: applying incremental update update 2020-12-16 01:36:58 AM: updating /sdisk/savi/engine signatures 2020-12-16 01:36:59 AM: updating /sdisk/savi/vdl signatures 2020-12-16 01:37:02 AM: avd still loading signature 2020-12-16 01:37:04 AM: avd still loading signature 2020-12-16 01:37:06 AM: avd still loading signature 2020-12-16 01:37:08 AM: avd still loading signature 2020-12-16 01:37:10 AM: avd still loading signature 2020-12-16 01:37:12 AM: avd still loading signature 2020-12-16 01:37:14 AM: avd still loading signature 2020-12-16 01:37:16 AM: avd still loading signature 2020-12-16 01:37:18 AM: avd still loading signature 2020-12-16 01:37:20 AM: avd still loading signature 2020-12-16 01:37:22 AM: avd still loading signature 2020-12-16 01:37:25 AM: New savi incremental update successfully done 2020-12-16 10:08:56 AM: Got the lock for updating savi (savi_16368-16369.tar.gz) 2020-12-16 10:08:56 AM: applying incremental update update 2020-12-16 10:08:56 AM: updating /sdisk/savi/engine signatures 2020-12-16 10:08:57 AM: updating /sdisk/savi/vdl signatures 2020-12-16 10:09:01 AM: avd still loading signature 2020-12-16 10:09:04 AM: avd still loading signature 2020-12-16 10:09:06 AM: avd still loading signature 2020-12-16 10:09:08 AM: avd still loading signature 2020-12-16 10:09:10 AM: avd still loading signature 2020-12-16 10:09:12 AM: avd still loading signature 2020-12-16 10:09:14 AM: avd still loading signature 2020-12-16 10:09:16 AM: avd still loading signature 2020-12-16 10:09:18 AM: avd still loading signature 2020-12-16 10:09:20 AM: avd still loading signature 2020-12-16 10:09:22 AM: avd still loading signature 2020-12-16 10:09:24 AM: New savi incremental update successfully done 2020-12-16 07:10:57 PM: Got the lock for updating savi (savi_16369-16370.tar.gz) 2020-12-16 07:10:57 PM: applying incremental update update 2020-12-16 07:10:57 PM: updating /sdisk/savi/engine signatures 2020-12-16 07:10:58 PM: updating /sdisk/savi/vdl signatures 2020-12-16 07:11:00 PM: avd still loading signature 2020-12-16 07:11:02 PM: avd still loading signature 2020-12-16 07:11:04 PM: avd still loading signature 2020-12-16 07:11:06 PM: avd still loading signature 2020-12-16 07:11:08 PM: avd still loading signature 2020-12-16 07:11:10 PM: avd still loading signature 2020-12-16 07:11:12 PM: avd still loading signature 2020-12-16 07:11:14 PM: avd still loading signature 2020-12-16 07:11:16 PM: avd still loading signature 2020-12-16 07:11:18 PM: avd still loading signature 2020-12-16 07:11:20 PM: avd still loading signature 2020-12-16 07:11:23 PM: New savi incremental update successfully done 2020-12-17 08:14:57 AM: Got the lock for updating savi (savi_16370-16371.tar.gz) 2020-12-17 08:14:57 AM: applying incremental update update 2020-12-17 08:14:57 AM: updating /sdisk/savi/engine signatures 2020-12-17 08:14:58 AM: updating /sdisk/savi/vdl signatures 2020-12-17 08:15:00 AM: avd still loading signature 2020-12-17 08:15:02 AM: avd still loading signature 2020-12-17 08:15:04 AM: avd still loading signature 2020-12-17 08:15:06 AM: avd still loading signature 2020-12-17 08:15:08 AM: avd still loading signature 2020-12-17 08:15:10 AM: avd still loading signature 2020-12-17 08:15:12 AM: avd still loading signature 2020-12-17 08:15:14 AM: avd still loading signature 2020-12-17 08:15:16 AM: avd still loading signature 2020-12-17 08:15:18 AM: avd still loading signature 2020-12-17 08:15:21 AM: avd still loading signature 2020-12-17 08:15:23 AM: New savi incremental update successfully done 2020-12-17 01:30:57 PM: Got the lock for updating savi (savi_16371-16372.tar.gz) 2020-12-17 01:30:57 PM: applying incremental update update 2020-12-17 01:30:57 PM: updating /sdisk/savi/engine signatures 2020-12-17 01:30:59 PM: updating /sdisk/savi/vdl signatures 2020-12-17 01:31:01 PM: avd still loading signature 2020-12-17 01:31:03 PM: avd still loading signature 2020-12-17 01:31:06 PM: avd still loading signature 2020-12-17 01:31:08 PM: avd still loading signature 2020-12-17 01:31:10 PM: avd still loading signature 2020-12-17 01:31:12 PM: avd still loading signature 2020-12-17 01:31:14 PM: avd still loading signature 2020-12-17 01:31:16 PM: avd still loading signature 2020-12-17 01:31:18 PM: avd still loading signature 2020-12-17 01:31:20 PM: avd still loading signature 2020-12-17 01:31:22 PM: avd still loading signature 2020-12-17 01:31:24 PM: New savi incremental update successfully done 2020-12-17 02:00:56 PM: Got the lock for updating savi (savi_16372-16373.tar.gz) 2020-12-17 02:00:56 PM: applying incremental update update 2020-12-17 02:00:56 PM: updating /sdisk/savi/engine signatures 2020-12-17 02:00:57 PM: updating /sdisk/savi/vdl signatures 2020-12-17 02:00:58 PM: avd still loading signature 2020-12-17 02:01:00 PM: avd still loading signature 2020-12-17 02:01:02 PM: avd still loading signature 2020-12-17 02:01:04 PM: avd still loading signature 2020-12-17 02:01:06 PM: avd still loading signature 2020-12-17 02:01:08 PM: avd still loading signature 2020-12-17 02:01:10 PM: avd still loading signature 2020-12-17 02:01:12 PM: avd still loading signature 2020-12-17 02:01:14 PM: avd still loading signature 2020-12-17 02:01:16 PM: avd still loading signature 2020-12-17 02:01:18 PM: avd still loading signature 2020-12-17 02:01:21 PM: New savi incremental update successfully done 2020-12-18 05:12:57 AM: Got the lock for updating savi (savi_16373-16374.tar.gz) 2020-12-18 05:12:57 AM: applying incremental update update 2020-12-18 05:12:57 AM: updating /sdisk/savi/engine signatures 2020-12-18 05:12:58 AM: updating /sdisk/savi/vdl signatures 2020-12-18 05:13:00 AM: avd still loading signature 2020-12-18 05:13:02 AM: avd still loading signature 2020-12-18 05:13:04 AM: avd still loading signature 2020-12-18 05:13:06 AM: avd still loading signature 2020-12-18 05:13:09 AM: avd still loading signature 2020-12-18 05:13:11 AM: avd still loading signature 2020-12-18 05:13:13 AM: avd still loading signature 2020-12-18 05:13:15 AM: avd still loading signature 2020-12-18 05:13:17 AM: avd still loading signature 2020-12-18 05:13:19 AM: avd still loading signature 2020-12-18 05:13:21 AM: avd still loading signature 2020-12-18 05:13:23 AM: New savi incremental update successfully done
Hi all,
Sophos is working on this and we recommend you to switch to single scan “Sophos” if there are any concerns.
Thanks,
Yashraj Singha
Community Team Lead, Support & Services| Sophos Technical Support Support Videos | Product Documentation | @SophosSupport | Sign up for SMS Alerts If a post solves your question use the 'Verify Answer' button.
Hi,
there is another thread which is reporting the issue is resolved. I have checked my XG and the Avira is now dated 19th Dec which is today.
Ian