we have a XG (SFOS 17.5.10 MR-10) and configured the access to Exchange2016 Webmail, which is working fine so far.
But, if I try to upload a Attachement from Outside the LAN, the Upload stuck on attachments larger than 1,x MB.
Inside our LAN or if I'm connected with VPN, i can upload add these attachements without any issue.
I also tried to temp. disable the Exchange-security (Exchange general), but the issues is still there.
Any suggests what I have to do?
Hi Marcus Miller,
I was able to find the internal reference to your issue. This seems to be related to an ID (NC-62805) that has been resolved with the workaround provided by our development team. I would…
Thank you for reaching out to the Community!
Could you please provide configuration screenshots and reverseproxy logs from the firewall?
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I was able to find the internal reference to your issue. This seems to be related to an ID (NC-62805) that has been resolved with the workaround provided by our development team. I would request you to open a support case with reference ID (NC-62805), and please share your support case number with me so that I can follow up.
thanks for your quick follow up.
As you mentioned, I opened a case a Sophos, my CaseNumber is: 03132727
Thank you for providing the support case number. I have added an internal note on your support case with the workaround provided on the reference ID (NC-62805). The engineer working on your case will followup with you for further assistance.