I am looking to figure out how to switch from Sophos UTM Home to Sophos XG Home. About a year ago I requested the Sophos UTM Home license and never installed it. 6 months ago I requested the Sophos XG Home license and installed but it only gave me a 30 day license that expired.
I want to remove the UTM and go with XG. When I opened up a support case they said this is only for paid customers and that I should do everything through the forum here.
Here is what shows under the licensing portal
This agent told me that the Sophos firewall license has been expired and will affect other services on the UTM machine/system (eg. Sophos expired license will brings down the operation of web services such as professional website server, ERP or PLM server that uses ip addresses for its service) krogereschedule
the utm licence is for three years whereas the XG licence is very long until 2999.
Except you try to reuse the same XG license. This will overwrite your appliance and cause issues with this appliance. (License will be deactivated in 90 Days).