we updated your XG210 from 17 to 18 - after that mobile devices are no longer able to send mails with attachments and on remote desktop computers outlook only works with vpn connection (before also without). I think the business rules for exchange are not convertet proper.
We opened a ticket - but no help till now...
Anyone with that problem? Or a hint for a solution?
Do you see any error code on the reverseproxy.log on CLI?
Hello Lucar Toni
[Wed Aug 12 20:23:18.064464 2020] [security2:error] [pid 22932:tid 140685738829568] [client XXX.YYY.ZZZ.123:60214] [client XXX.YYY.ZZZ.123] ModSecurity: Request body no files data length is larger than the configured limit (1048576).. Deny with code (413) [hostname "webmail.DOWMAIN.de"] [uri "/Microsoft-Server-ActiveSync"] [unique_id "XzQzlX8AAAEAAFmUnL4AAACV"]On the Exchange Server the limit is higher - on the XG we didn't config a limit - is this a new feature?Michael
I have the same problem XG230 from v17 to v18 max attachment size is now 1mb on activesync and Outlook Anywhere.
I see that the first post is on 11 aug. does someone have an solution?
Sophos Support said fixed in upcoming v18.
Check yourself in the release Notes.
There is a workaround provided to Support, in case you have this issue. Please contact Support, they will increase your upload filter.