XG310 random reboot many time.


My product: XG310 (SFOS 17.5.13 MR-13)

I've just updated from 17.5.8 MR-8 to MR-13. It's working fine after a few days, it's auto-reboot without any advance notice. I didn't figure out what happened to my firewall. Has anyone faced this issue?

It's often auto reboot in business hours, especially during peak hours and so annoying when it caused the company to completely lost the internet.

Need help from Sophos.


Top Replies

  • Hi  

    Thank you for reaching out to the Community! 

    Could you please check if firewall-acceleration is enabled on your firewall? if it is enabled, please disable it and monitor the issue. 

    To disable…