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After installing, sophos xg dont see hard drive after reboot

Hi

After installing latest sophos xg (.ISO), pressing "y" to reboot at the end of installtion process - sophos, after this reboot dont see hard drive any more (or rather BIOS is not able to boot sophos from this drive). My SSD is Crucial BX120GB, 4GB RAM on board and 2 CPUs.

Here i found screen in which it ask for "y" and reboot to present stage of this process.

https://community.sophos.com/products/xg-firewall/f/initial-setup/111941/computer-can-not-find-hard-disk-after-installing-sophos-xg-home

 

How can i solve this problem?




[locked by: emmosophos at 9:33 PM (GMT -8) on 27 Jan 2021]
Parents
  • Hi there,

    i had the same problem, my installation of XG 18... was running fine, but it wouldn't boot the OS. All the time i used a 64GB USB-Drive and then i tried a 16GB Drive. With the smaller size Rufus uses FAT 32 instead of "large FAT 32" and just a Cluster Size of 8192KB. Swapping the Drive was all i did from failure to success. Of course i already had enabled legacy for pretty much everything and disabled USB 3.0. I hope this helps you out.

    Best regards,

    Fynn

Reply
  • Hi there,

    i had the same problem, my installation of XG 18... was running fine, but it wouldn't boot the OS. All the time i used a 64GB USB-Drive and then i tried a 16GB Drive. With the smaller size Rufus uses FAT 32 instead of "large FAT 32" and just a Cluster Size of 8192KB. Swapping the Drive was all i did from failure to success. Of course i already had enabled legacy for pretty much everything and disabled USB 3.0. I hope this helps you out.

    Best regards,

    Fynn

Children
  • "With the smaller size Rufus uses FAT 32 instead of "large FAT 32""

    Im happy that you resolved your case. I use only ordinary FAT32 (rufus). No matter what size of usb drive is. And wait... do we all need to make cosmic jugglery because they are not able to make normal installator as everyone else?