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Sophos reports sent multiple times

njabi

Hi Sophos friends!

I experienced some weird behavior since a while:

I set up the report scheduling ("Monitor & Analyze - Reports - Show reports settings - report scheduling") for a weekly executive report and a security report to be sent on sunday nights.
The trouble with this is, that the report (any of these) will be sent three times in a short delay.
Last time it was for the executive report at

6:12 pm
6:43 pm
7:14 pm

I also let the XG send backup configuration files periodically which is only sent once.

Appreciate your help!



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  • 0 in reply to njabi

    Hi njabi,

    I do not have solution for this issue, it is also one I have raised.

    Pease post a copy of the bottom righthand corner of one page of each ofthe reports. Also did this start around the time you started daylight savings?

    You could raise a ticket with support.

    Ian

    XG115W - v20 GA - Home

    XG on VM 8 - v20 GA

    If a post solves your question please use the 'Verify Answer' button.

  • 0 in reply to rfcat_vk

    Server time at the bottom right of the report is out of sync with the time zone settings i have made in SFOS ("Administration - Time").

    NC-52120 was fixed, but with an enhanced requirement

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