I've actually problems to connect to the Webadmin and Userportal of two of our customer XG85. I always get this message in the browser:
The services worked till a few days. On one machine there is Firmware 7.5.8 on the other 7.5.11, auto hot fix is enabled. The SQL-hot fix was applied and all passwords changed on 04/25. ssh to both machines is possible.
Maybe some bad side effect with the new Sophos hot fix (captchas)?
I solved the problem as follows.I downloaded the latest firmware from https://id.sophos.com xg85 devices can access from LAN network I installed the latest firmware from the firmware section HW-17.5.12_MR-12.SF110-664.gpg manually fixed the problem of access from wan fixed .Best regards
the problem continues. Although I installed new firmware, it exploded again after hotfix. :)