I use the template function to deploy new firewalls for my custommers with a default configuration I created as a template since many years now...But I'm trying to deploy a new firewall today and I'm trying to push my template and it does not push the whole configuration to it. It pushes randomly just a few objects (between 0 and 50), and it says in the Management System Events that it's successful, with the number written in green, but it's not successful because it should push ~570 objects and not 50 or less...
I don't know if the problem is due to the 17.1.2 MR-2 firmware of SFM, but the last firewall sucessfully deployed before this ont which is not working, was when my SFM was still in 17.1.1 MR-1 firmware version.
The firewall which has to be deployed with the template is an XG115W 17.5.10 MR-10 (tried with the 17.5.3 MR-3 firmware which was installed by default and the result is the same).
Any ideas ?
I'm also having a problem with pushing configuration from SFM to XG devices, I just wondering if what is your XG Central Management configuration and in SFM configuration? I really do appreciate your kind response.
It depends of the firewall that I'm managing. I'm using templates to push a preconfigured template to new out of the box XG firewalls before customizing them to the customer and installing them on their site.
In SFM 17.1.2 and 17.1.3 the XG Central Management is not configured before trying to push template and the issue is still the same right now.
Only 17.1.1 works for template pushing to new devices.
XG Certified Engineer
Sophos Gold Partner - Reseller from Lyon, France
please raise a support case.
Understood, do you have guidelines on how to downgrade the firmware in CLI?
HelloThe support case is already opened since few weeks, here is the number: #9760767
The last update I received was Wednesday, and they said that they will have a feedback from the development team on 01-Oct.
There is no way to downgrade permanently on SFM. So the trick is to type "Enter" when the SFM is booting, and then you will have the choice to choose the firmware to load, and you will load the firmware that you want to boot.
Then after the next reboot it will automaticaly boot on the newest firmware, so you will have to do the trick at every boot.
Thank you for your help
do you really mean 1st October or 1st June?
No, the 1st October, they said that in the last case update 3 days ago.The case hase been opened the 11 March, the issue is still there, and the next update from the development team is for the 1st October.
maybe we can ask for an update from H_Patel , 4 months wait with a support case issued is a bit long enemy opinion