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SFM - Push template to XG broken?

Hello,

 

I use the template function to deploy new firewalls for my custommers with a default configuration I created as a template since many years now...

But I'm trying to deploy a new firewall today and I'm trying to push my template and it does not push the whole configuration to it. It pushes randomly just a few objects (between 0 and 50), and it says in the Management System Events that it's successful, with the number written in green, but it's not successful because it should push ~570 objects and not 50 or less...

 

I don't know if the problem is due to the 17.1.2 MR-2 firmware of SFM, but the last firewall sucessfully deployed before this ont which is not working, was when my SFM was still in 17.1.1 MR-1 firmware version.

 

The firewall which has to be deployed with the template is an XG115W 17.5.10 MR-10 (tried with the 17.5.3 MR-3 firmware which was installed by default and the result is the same).

 

Any ideas ?

 

Thanks.

 

Regards



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Parents
  • I just created a new VM with SFOS 17.5.9 MR-9 on it, and tried to push templates to it, the issue is the same...

    So the problem is really on the SFM side.

    I would like to try to downgrade firmware of SFM to 17.1.1 MR-1 but I don't have the choice to do it on the GUI as we can see on the screenshot:

     

    Anyone have an idea of the ability to downgrade the firmware of SFM ?

     

    Thank you

     

    Regards

    Viken

    XG Certified Engineer

    Sophos Gold Partner - Reseller from Lyon, France

Reply
  • I just created a new VM with SFOS 17.5.9 MR-9 on it, and tried to push templates to it, the issue is the same...

    So the problem is really on the SFM side.

    I would like to try to downgrade firmware of SFM to 17.1.1 MR-1 but I don't have the choice to do it on the GUI as we can see on the screenshot:

     

    Anyone have an idea of the ability to downgrade the firmware of SFM ?

     

    Thank you

     

    Regards

    Viken

    XG Certified Engineer

    Sophos Gold Partner - Reseller from Lyon, France

Children
  • I found the way to downgrade the firmware by CLI.

    So now my SMF is back on 17.1.1 MR-1, and I launched a template push and it works well...

    So the problem is that 17.1.2 MR-2 broke the template push to devices...

    I opened a support case with all the details, and I hope they will correct the issue on 17.1.2 or maybe launch a 17.1.3 because in 17.1.1 the issues corrected on 17.1.2 are back :) 

    Viken

    XG Certified Engineer

    Sophos Gold Partner - Reseller from Lyon, France