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Cannot manage v18 firewall from SFM



After successfully migrated my XG135W from v17.5.9 to v18, I'm unable to manage my firewall in SFM.

I downloaded the compatibility pack from SFM for v18 firmware as shown on this screenshot:


But when I select the v18 firewall in the list of the firewalls managed by SFM and I click OK, nothing happens.:


Thank you for your help.

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Parents Reply
  • Problem Solved,


    The compatibility management has been removed and re-downloaded, and the problem is now solved, I can manage my v18 XG on SFM :) 




    XG Certified Engineer

    Sophos Gold Partner - Reseller from Lyon, France