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Fireware Update

Hi TEam,

 

Can you please suggest here,

1.How to check the existing running  version in XG firewall?(Steps)

2.What is the downtime required if this is the older one ?

3. What is the impact of up gradation in existing policies or client affect?

 



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  • Hi  

    Please find the requested information below:

    1.How to check the existing running version in XG firewall?(Steps)

    Answer : Multiple method to confirm the existing firmware.

    1)Login on XG Firewall and check the version on Dashboard.

    2) Login on firewall and Navigate --> System --> Backup & Firmware --> Firmware

    Here you may check the active firmware.

    2.What is the downtime required if this is the older one ?

    No fix down time but generally upgrade procedure will take approx 30-40 min if you are having single device.

    If you are having HA setup you may upgrade with zero down time.

    Upgrade Firmware KBA : https://community.sophos.com/kb/en-us/123285

    P
    lease take a backup of current configuration as in safety measure.

    https://community.sophos.com/kb/en-us/123145 ( After upgrade restore of backup not required as it will migrate all existing settings and configuration).

    3. What is the impact of up gradation in existing policies or client affect?

    No any impact as existing settings will be migrated to upgraded version.

    The latest version contains some of the fix of ongoing issues reported in previous version.Please refer release note for more information on fixed issue details.

    https://community.sophos.com/products/xg-firewall/b/blog/posts/sfos-17-5-mr9-released

    Regards,

    Vishal Ranpariya
    Technical Account Manager | Sophos Technical Support

    Sophos Support Videos | Knowledge Base  |  @SophosSupport | Sign up for SMS Alerts |
    If a post solves your question use the 'This helped me' link.

Reply
  • Hi  

    Please find the requested information below:

    1.How to check the existing running version in XG firewall?(Steps)

    Answer : Multiple method to confirm the existing firmware.

    1)Login on XG Firewall and check the version on Dashboard.

    2) Login on firewall and Navigate --> System --> Backup & Firmware --> Firmware

    Here you may check the active firmware.

    2.What is the downtime required if this is the older one ?

    No fix down time but generally upgrade procedure will take approx 30-40 min if you are having single device.

    If you are having HA setup you may upgrade with zero down time.

    Upgrade Firmware KBA : https://community.sophos.com/kb/en-us/123285

    P
    lease take a backup of current configuration as in safety measure.

    https://community.sophos.com/kb/en-us/123145 ( After upgrade restore of backup not required as it will migrate all existing settings and configuration).

    3. What is the impact of up gradation in existing policies or client affect?

    No any impact as existing settings will be migrated to upgraded version.

    The latest version contains some of the fix of ongoing issues reported in previous version.Please refer release note for more information on fixed issue details.

    https://community.sophos.com/products/xg-firewall/b/blog/posts/sfos-17-5-mr9-released

    Regards,

    Vishal Ranpariya
    Technical Account Manager | Sophos Technical Support

    Sophos Support Videos | Knowledge Base  |  @SophosSupport | Sign up for SMS Alerts |
    If a post solves your question use the 'This helped me' link.

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