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hi guys ,
Sorry for my english
So I have had Sophos XG with firmware SFOS 17.5.8 MR-8 , WebPage allowed but when access show white blank page , I have restart firewall and the problem appears
, Need to access but seems bloked ???
Hi islam zidane Did you check with denied logs in the log viewer for that domain?Is your DNS is able to resolve the domain name?You can create FQDN rule and check by applying different ISP in that firewall rule in the "Primary Gateway" configuration.
KeyurCommunity Support Engineer | Sophos Support Sophos Support Videos | Knowledge Base | @SophosSupport | Sign up for SMS Alerts | If a post solves your question use the 'This helped me' link
thank you for your reply ,
But in log viewer the web site is allowed by sophos and my DNS server can solve the domain name
When i bypasse some @IP the site is loading without problem .
I do not understand , i have create category whiteliste in my firewall but same think blank page
Hi islam zidane Which IP are you bypassing and web site is accessible, are you bypassing LAN user IP or the IPs related to the website.Please open the developer tools of the browser and check if any URL is not getting loaded, try to allow them and verify the issue.
Hi Keyur ,
I juste skipe the IP adresse for user with use the website .
When i skip this adresse the website is accessible without problem ,and i check in the firefox browser the url is not blocked .
IN the logviewer in sophos The URL is allowed .
thank you for your reply .